** NHS TRACK & TRACE. When we open in May 2021 we are required by the government to get all guests to scan in on our Track & Trace QR code. If any guest's are unable to do this with their phone we will have to take the guests name and contact details. for test & trace purposes. This is to help reduce the spread of the covid virus**
This Privacy Notice explains how we at a Blyth Lodge Bed and Breakfast use any personal information we collect about you.
What information we collect about you
When you make a booking with us we collect the names of a main guest who will be staying in each room. The Home address, email address and telephone number of the person making the booking. We also collect a debit or credit card number to take the deposit for your stay.
How we use the information we hold on you
We use your home address as part of the card payment processing to validate the card.
We will use your email address to send you confirmation of the booking and an email with more details on how to find us and other information you may find useful for your stay.
After your stay you will receive an automatic email from our booking system asking you to fill in a feedback form. We also send you an additional email checking everything was ok with your stay and offering you ways to stay in contact with us by social media or email if you choose to do so.
We will not use your telephone number to contact you unless it for an emergency and/or we have been unable to contact you by email.
How is your data stored?
All of the personal and debit/credit card data you supply us, as part of the booking process, is stored securely on a third party system, Inn Style .
Neither we nor Inn Style will share your information with any third party unless there is a legal reason for doing so. Marketing
We would like to stay in touch with you to send information about the B&B, any special offers we may have or local events. We send occasional emails to people on our distribution list. The distribution list is managed by a secure third party, Mailchimp
. You may change your preferences or unsubscribe via Mailchimp
at any time. If you would like to be in the know about our offers and to get the best prices here is the sign up link to our email. https://mailchi.mp/53021324d1d6/sign-up-landing-page
Neither we nor Mailchimp
will pass your details onto any third party Guest Registration
We are required by law to collect the following information on all our guests.
Name and nationality
For non commonwealth guests;
Name, nationality, passport number, address of next destination
We are required to keep this information for a year pass the information to a police officer if they request it. After 12 months we do not need to keep it for these purposes..